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July 30, 2026 · 3 min read

What Is a Supplement in Insurance Restoration?

JA

Joshua Aponte

Founder of BidsScores · 26 years in restoration estimating

When a contractor finds work the carrier's estimate didn't cover, they submit a supplement — a documented request to increase the settlement. Used honestly, it's how real, hidden damage gets paid for. Used loosely, it's how a low bid becomes a moving target.

The legitimate kind

Xactimate estimates are built fast and routinely undercount — a supplement for genuinely discovered damage (behind a wall, under flooring) with photos and documentation is normal and expected.

The red-flag kind

A bid full of 'pending inspection' and 'supplement to follow' language is telling you the final number isn't real yet. That's supplement risk — the contractor books the job low, then re-opens the claim mid-project when you have no leverage.

BidsScores scores supplement risk on insurance bids so you can favor the contractor whose number will actually hold. See also our guide on why a bid can come in higher than the carrier estimate.

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BidsScores is a decision-support tool, not construction, legal, or insurance advice.

What Is a Supplement in Insurance Restoration? | BidsScores